Customer Service

Premium service - Because Great Service Doesn't End with the purchase

For us, premium service means more than just technical support. We want you to enjoy your Suprabeam product for many years to come, and we are here to help whenever something doesn’t work as expected.

Our experienced support team knows our products inside and out and provides fast, professional, and personal assistance.

And best of all: our commitment does not end when the 2-year warranty expires. Even beyond that, we will always strive to find a fair and straightforward solution.

Because premium service means one thing to us: we won’t let you down.

Discover how we help our customers and what they have to say about our service.

The right lighting. The right advice.
Whether you need help choosing a product or have technical questions, our experts are here to support you with their experience and expertise.

PRODUCT ADVISE
The right light for every task.

Looking for a headlamp for a safety helmet, an everyday flashlight, or specialist lighting for professional applications? We’ll help you find the optimal solution.

From selecting the right light output to choosing the ideal beam pattern, we know what matters.

Contact us by phone, email, or Facebook. We’ll be happy to advise you!

TECHNICAL QUESTIONS
Technical expertise directly from the experts.

Would you like to learn more about the technology behind our lights, or do you have a specific technical question?

Our experienced team knows Suprabeam products down to the smallest detail and will provide competent and hassle-free support.

Want to learn even more? Discover the technology behind Suprabeam in our Tech Universe.