Problems Archives | Suprabeam LED flashlights and headlamps for professionals Thu, 13 Feb 2025 08:33:29 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.5 My Q7xrs won’t turn on? https://suprabeam.com/ufaqs/my-q7xrs-wont-turn-on/?utm_source=rss&utm_medium=rss&utm_campaign=my-q7xrs-wont-turn-on Thu, 13 Feb 2025 08:19:22 +0000 https://suprabeam.com/?post_type=ufaq&p=149527 There are a few issues that can cause this problem. To provide the best support, please check the following: Is the battery inserted in the correct orientation? If the battery is inserted incorrectly and you attempt to turn on the Q7xrs, the endcap may short-circuit. Check the connection pins for damage. All pins should be [...]

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]]> My M6xr won’t turn on? https://suprabeam.com/ufaqs/my-m6xr-wont-turn-on/?utm_source=rss&utm_medium=rss&utm_campaign=my-m6xr-wont-turn-on Tue, 22 Nov 2022 06:50:52 +0000 https://suprabeam.com/?post_type=ufaq&p=139499 There can be several reasons to this, but before contacting the place of purchase please check that your M6xr does not have transportation lock activated. To deactivate transportation lock: Press and hold the button for +5 seconds If your M6xr begins blinking to indicate battery level, transportation lock has successfully been deactivated. If nothing happens, [...]

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]]> The back light is not working on my headlamp? https://suprabeam.com/ufaqs/the-back-light-is-not-working-on-my-headlamp/?utm_source=rss&utm_medium=rss&utm_campaign=the-back-light-is-not-working-on-my-headlamp Mon, 17 Feb 2020 14:24:51 +0000 https://suprabeam.com/?post_type=ufaq&p=62390 It may just be that it has been turned off. To turn it on: Turn on the headlamp Press and hold the button for 3 seconds to turn it on and off.

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]]> How do I place the batteries in my flashlight or headlamp? https://suprabeam.com/ufaqs/how-do-i-place-the-batteries-in-my-flashlight-or-headlamp/?utm_source=rss&utm_medium=rss&utm_campaign=how-do-i-place-the-batteries-in-my-flashlight-or-headlamp Mon, 17 Feb 2020 14:23:39 +0000 https://suprabeam.com/?post_type=ufaq&p=62388 Pay special attention to the polarity of the batteries when placing them in the batterypack. The polarity is always clearly marked in the batterypack.

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]]> Why does my flashlight/headlamp get warm? https://suprabeam.com/ufaqs/why-does-my-flashlight-headlamp-get-warm/?utm_source=rss&utm_medium=rss&utm_campaign=why-does-my-flashlight-headlamp-get-warm Mon, 17 Feb 2020 14:22:20 +0000 https://suprabeam.com/?post_type=ufaq&p=62387 There will always be a development of heat when using an LED flashlight or headlamp, as the LED emits heat as well as light. When running an LED hard to create a high lumens output, the heat buil-up will be equally high. Leading heat away from the LED chip itself is one of the finer [...]

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]]> Why does my headlamp not turn on? https://suprabeam.com/ufaqs/why-does-my-headlamp-not-turn-on/?utm_source=rss&utm_medium=rss&utm_campaign=why-does-my-headlamp-not-turn-on Mon, 17 Feb 2020 14:20:44 +0000 https://suprabeam.com/?post_type=ufaq&p=62386 There are several possible causes: Check the contacts You may need to clean them once in a while, or make sure that there is nothing obstructing them, such as the original protection tape. Check the batteries Make sure the batteries are properly placed. Follow the signs engraved in the battery pack, they show the correct [...]

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