If you experience any change in the control settings / lightmode for your flashlight you can simply put it to factory mode by: Remove the battery from the flashlight Wait 30 seconds Insert the battery again Your flashlight should now be in factory mode If you stil experience any problems, please contact customer service at: [email protected]
Lithium-Ion rechargeable batteries will work to maximum efficiency and longevity when allowed to completely discharge before charging back to full capacity. All SUPRABEAM rechargeable kits are supplied with two batteries to make this process easier to manage. Lithium-Polymer batteries (V3r) can be recharged at will without consequence.
IP is ‘Ingress Protection’, a rating of the resistance of a product to solid particle and liquid ingress. SUPRABEAM does not test for solid particles, so rating is ‘x’. SUPRABEAM does test for liquid ingress and all products are rated ‘4’. To achieve level 4, the product is subjected to and must resist splashed water at a rate of 10 liters per minute for 5 minutes. In practice this makes SUPRABEAM products suitable all weather conditions. Read more about IP codes.
It may just be that it has been turned off. It can be turned on/off in two ways: • With the headlamp turned on, press and hold the button down for 3.6 seconds. • With the headlamp in SOS mode, press and hold the button down for 1.2 seconds. If this does not help, check the batteries.
• Do not leave batteries where the temperature may become high, Doing so may result in overheating, explosion or fire. • Do not disassemble, puncture, or damage the battery in any way. • Do not apply strong impacts to the battery. • Do not throw lithium-ion secondary batteries, drop them from high places, or otherwise subject them to strong impacts. Doing so may cause overheating, explosion or fire. • Do not recharge batteries where heat can build up • Do not place combustible materials on top of or over a lithium-ion secondary battery when recharging or discharging. Doing so may result in overheating, explosion or fire. For more information about safe handling of rechargeable batteries, please visit our page about [...]
All our rechargeable products use lithium batteries, including (Q3r, Q4xr and Q7xr) which comes with a spare lithium battery as a standard, and have as a safety measure only batteries charged to 30% while being transported. If you only use one of the batteries, or if the spare/secondary battery is not used for a prolonged period it will discharge completely. Reguarly check your batteries The state of charge level should be checked regularly (every 3 months) and provision should be made for recharging the cells, before the cell voltage drops below the recommended minimum after which the cells suffer irreparable deterioration.
Pay special attention to the polarity of the batteries when placing them in the battery pack. The "-" symbol is should always be in contact with the spring. Rechargeable batteries are charged inside the battery pack, when connecting the USB cable.
Optimal Heat Conduction* Each time you turn on your flashlight, heat with up to 85 degrees is created inside the LED Power-Chip. Therefore, on all our lamps we mount the LED on highly efficient heat-sinks from which heat is transferred to all metal parts for maximum cooling. Only this optimized SUPRABEAM cooling efficiency ensures long LED lifespan and world-class performance. *All our flashlights are tested not to exceed 45 °C (113 °F) on the core structure in an environment of 20 degrees Celsius. This applies despite being used with high-power rechargeable batteries, such as Li-Ion or NiMh.
There are several possible causes: 1. Check the contacts You may need to clean them once in a while, or make sure that there is nothing obstructing them, such as the original protection tape. 2. Check the batteries Make sure the batteries are properly placed. Follow the signs engraved in the battery pack, they show the correct position for the batteries. Check also that the tape has been removed. If you have a rechargeable battery, make sure it is charged. 3. A contact is stuck For the rechargeable battery packs, it can occur that one of the pins gets stuck inside. You may need to push it in order for it to come back to its original position. 4. Check the cable Make sure it is [...]
Make sure the torch is clean in its assembly unions, pay special attention to the union of the tail cap. Dirt on this area could impair the correct contact of the batteries.
