FAQs Archive | Page 3 of 4

Why does my headlamp not turn on?

Marketing2020-02-17T14:20:44+00:00February 17th, 2020|

There are several possible causes: Check the contacts You may need to clean them once in a while, or make sure that there is nothing obstructing them, such as the original protection tape. Check the batteries Make sure the batteries are properly placed. Follow the signs engraved in the battery pack, they show the correct position for the batteries. Check also that the tape has been removed. If you have a rechargeable battery, make sure it is charged. A contact is stuck For the rechargeable battery packs, it can occur that one of the pins gets stuck inside. You may need to push it in order for it to come back to its original position. Check the cable Make sure [...]

How do I change the focus on my headlamp?

Marketing2020-02-17T14:17:17+00:00February 17th, 2020|

The focus in the headlamps is retractile; it means you have to pull and push the head of the headlamp in order to adjust it. Turning the head of the headlamp does not change the focus.

How do I switch between the flashlight / torch Light Modes?

Marketing2020-02-28T08:07:14+00:00February 17th, 2020|

Mechanical switch: To switch between the different light modes, either press the switch fully on/off within 3 seconds or press down halfway repeatedly to shuffle between the modes. Max = Maximum output allowed by battery and LED High = Sustainable high light output Medium = Medium light output, medium lifetime Low = Long term low light output Strobe = Flashing strobe light at 10 Hz Electronic switch Click the switch to turn on the flashlight in standard. Click and hold in 0,8 seconds to go to max mode, click and hold again to go back. Click again to turn the flashlight of To activate dimming mode; from a turned off state click and hold until the desired light level is [...]

How do I know when rechargeable batteries are fully charged?

Marketing2020-02-17T14:14:39+00:00February 17th, 2020|

All Suprabeam rechargeable products have a RED light when charging and a GREEN light when charged. All chargers switch off automatically when battery is fully charged.

How do I get the longest battery life?

Marketing2020-02-17T14:14:04+00:00February 17th, 2020|

The higher the light output, the faster the battery is being drained. If you want to maximize the battery life of your Suprabeam product you can adjust the light level to a minimum, in order to save power. For many tasks the maximum light level is not needed, and you can prolong the runtime significantly by adjusting the light level.

How do I dispose of used alkaline batteries?

Marketing2020-02-17T14:13:28+00:00February 17th, 2020|

These batteries should be recycled as they are considered to be hazardous waste. Typically, you can recycle your batteries in most large supermarkets and at household waste recovery centres.

How do I connect the V3pro series cable?

Marketing2020-02-17T14:12:38+00:00February 17th, 2020|

If you have a V3pro series headlamp, you will need to connect the cable to both the battery pack and the headlamp before attempting to turn it on. Please follow these instructions: The short end of the cable must be connected to the battery pack. The long end of the cable has to be connected to the headlamp. Make sure that you keep the end of the cable straight when connecting it. The connection can be done in one single move, without shaking or forcing the cable. Pushing the cable in an inclined position or forcing it may damage the pins inside the headlamp or the battery pack. The cable has two small feet that will fix it to the [...]

How do i turn on my headlamp?

Marketing2020-02-28T08:04:52+00:00February 17th, 2020|

V-series / M-series To turn on your V-series headlamp, please follow the instructions below: Click to turn on the headlamp in standard or the last used light level Click and hold for 0,8 sec to change to the MAX light level. Do the same to switch back to the previous light level. Click to turn off S2, S2 rechargeable, S4, S4 rechargeable Top button Click to turn on the moon lens Click again to shuffle between max, medium and low modes Click and hold to turn off Bottom button Click to turn on the spot lens Click again to shuffle between max, medium and low modes Click and hold to turn off S3, S3 rechargeable Top button Click to turn [...]

How do i change the angle of my headlamp?

Marketing2020-02-28T08:02:27+00:00February 17th, 2020|

You can adjust the light to your desired position by angling the lamp head up to 90°. The lamp head will stay in the desired angle.

How do I identify my Suprabeam model?

Marketing2020-02-17T12:50:11+00:00February 17th, 2020|

On the Q-series, M-series, S-series and the V4pro rechargeable the exact model name is either engraved or printed on the product itself. With the V3air, V3air rechargeable, V3pro and V3pro rechargeable you must look for these identifiers: V3air and V3air rechargeable Is the headband black with blue accents? Then your headlamp is either a V3air or V3air rechargeable. Does your headlamp use alkaline batteries? then it is a V3air. Does your headlamp use a rechargeable battery? Then it is a V3air rechargeable V3pro and V3pro rechargeable Is the headband black with yellow accents? Then your headlamp is either a V3pro or V3pro rechargeable. Does your headlamp use alkaline batteries? then it is a V3pro. Does your headlamp use a rechargeable [...]