Suprabeam Premium Service
We take customer service very seriously.
When purchasing a premium Suprabeam product you will not only get high quality and outstanding performance, but also a premium after sale service and support.
No matter what problem you might encounter, what question you might have, or what advice you might need, our Premium Service will be there to help you.
Suprabeam is a close-knit company where every department helps each other. This means that no matter how technical or how specific your question might be, there will always be one from the Suprabeam team ready to answer.
What is Suprabeam Premium Service?
Our Premium Service is our way of saying that we go a very long way to help our customers, and to make sure that everyone gets a fulfilling and adequate answer. Our support team has an in-depth technical knowledge about all our products and are ready to help you solve any technical problem you might have.
We take all requests seriously; if you have a problem with a product not covered by our 5-year warranty, we will always try and help you to be the best of our abilities. Our goal is to make everybody who contacts our support team to feel like they have experienced our Premium Service.
See examples on how we can help you and read what our customers say about our Premium Service below.
WE STRIVE TO ANSWER ANY INQUIRY WITHIN 48 HOURS
What does our customers say?
Many thanks again, and for your quick response to my emails – really excellent customer service
THANKS for your help, support and professionalism… oh and great customer service attitude.
Thank you for your first class customer service! I wish others were as good as you guys!! As I said first class, just like your lights which I have used for several years.
Thank you again for a fantastic service
Have a great weekend.