FAQs

When operating a battery driven lamp at lower temperatures there are some aspects that are important to be aware of to get the best performance out of the lamp. General considerations At low temperatures most materials change characteristics. Mechanical parts move differently due to harder rubber or lubrications losing viscosity Thermoplastic materials can become more fragile and easier to be damaged or break Electronics parts and components mostly keep performance and behaviour LED performance remains only little changed as they heat up fast Most battery types, including rechargeable Lithium-Ion batteries heavily change performance and behaviour at temperatures below 0°C.   Lithium-Ion batteries – charging WARNING: Low temperatures seriously affect the charging of a battery. Do not charge a lithium battery [...]

If you experience any change in the control settings / light mode for your flashlight you can simply put it to factory mode by: Remove the battery from the flashlight Wait 30 seconds Insert the battery again Your flashlight should now be in factory mode If you still experience any problems, please contact customer service at: [email protected]

All Suprabeam lithium batteries are high quality batteries with a long lifetime. However, please note that all rechargeable lithium batteries are most comfortable when being between 30% and 80% charged. You should never let your lithium batteries stay completely discharged for longer periods of time.

IP or Ingress Protection is a classification standard describing the level of protection against intrusion. – The first two letters “IP” indicates that it is an IP code – The first digit represents the level of protection against solid particles such as dust – The second digit describes the level of protection against liquids such as water First digit Level Protected against X Not tested 0 Not protected 1 Objects larger than 50 mm 2 Objects larger than 12.5 mm 3 Objects larger than 2.5 mm 4 Object larger than 1 mm 5 Dust protected 6 Dust tight Second digit Level Protected against X Not tested 0 Not protected 1 Dripping water 2 Dripping water tilted at 15° 3 Spraying [...]

Do not leave batteries where the temperature may become high, Doing so may result in overheating, explosion or fire. Do not disassemble, puncture, or damage the battery in any way. Do not apply strong impacts to the battery. Do not throw lithium-ion secondary batteries, drop them from high places, or otherwise subject them to strong impacts. Doing so may cause overheating, explosion or fire. Do not recharge batteries where heat can build up Do not place combustible materials on top of or over a lithium-ion secondary battery when recharging or discharging. Doing so may result in overheating, explosion or fire. For more information about safe handling of rechargeable batteries, please visit our page about battery handling here.